Returns and Refunds

RETURNS & REFUNDS

 

• The Supplier will not accept return of Goods once these have been manufactured to the Customer’s specifications.
• The Customer must inspect the Goods on delivery, and notify the Supplier of any defect/damage, shortage of quantity, or incorrect description of order within 48hrs after delivery.
• In the event that the Goods are damaged in transit, the Customer must notify the Supplier within 24 hours of receiving the Goods and provide the Supplier with photographs of the damage. The Supplier will then provide instructions to the Customer on returning such Goods and obtaining a replacement or a refund, at the sole discretion of the Supplier.
• No refunds will be given when the Customer provided wrong dimensions or details for any of the Goods purchased.
• Subject to ACL, no refunds will be given in regards to sale items or change of mind.
• Must be in the same packaging, original tags, and returned at customers cost.
• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method or item cost only. Please remember it can take some time for your bank or credit card company to process and post the refund too.